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Communication between Landlords and Tenants Integral to Solving Disputes – How Property Management Software Can Help

Industry Insight June 30th, 2014
Communication between Landlords and Tenants Integral to Solving Disputes – How Property Management Software Can Help

Landlord Assist, the tenant eviction and rent recovery firm, have recently advocated the necessity of communication between landlords and tenants. They say communication will help to solve disputes and raise the standard of living conditions.

The rental market in the UK is booming; 10 million people are privately renting today, and the market shows no sign of slowing down. Due to this, landlords and property managers should all be embracing web based property management software like Arthur to improve communication.

Many tenants live in fear of being the victim of revenge evictions. The national housing charity, Shelter, has revealed that the number of calls from tenants who are scared of being evicted has doubled in the past year.

Graham Kinnear, Managing Director at Landlord Assist, explains; “The housing shortage has meant there is increased demand for rental properties as soaring house prices have left the option of owning a home beyond the means of many people.

“Such high demand has resulted in a small minority of landlords disregarding the condition of the property they let as they feel tenants have no choice but to accept poor conditions.”

No tenant should be forced into this situation, and so communication between all parties involved in property must be greatly improved to prevent this.

Stephen Parry, Commercial Director at Landlord Assist argues this; “To help prevent disputes from occurring better communication between landlords and tenants is required, together with clear guidance for tenants on what repairs and maintenance the landlord is contractually responsible for and which the tenant should undertake as part of their tenancy conditions.”

Arthur, the best property management software on the market, seamlessly connects each party under the property umbrella, making communication effortless and efficient.


Arthur’s system is fully integrated and intelligent like no other, and with the recent launch of our native app, there has never been a better time to get on board. If you are a property manager, property owner, landlord or letting agent, your business will save time and money by using Arthur. Try out the free Arthur Demo today to see how!

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