Here at Arthur, we know that every party under the property umbrella is equally important, from the landlord to the tenant. That is why we have built a system designed to facilitate communication and efficiency for everybody involved in the rental process.
Today, we want to focus on the tenant, and why web based property management software like Arthur is an essential tool for their modern life.
The best thing about using Arthur as a tenant is the fact that Arthur has a native mobile app for Android and Apple that lets tenants communicate with their landlords, on any device.
We spoke with student tenant, Imogen Procter, on her experiences of renting, and why she thinks the student rental market would benefit from Arthur.
She told us how communication could be frustrating for students, as landlords often rely on emails and phone calls, which doesn’t best suit a student’s on-the-go lifestyle and busy schedule.In her opinion, being able to liaise with landlords via an app would revolutionise the student rental market.
She said, “Considering the majority of my generation owns a smartphone and can connect with their friends in seconds via platforms like Whatsapp and iMessage, the difficulty to communicate with their landlords doesn’t seem right.
“We had various maintenance issues with our property during the past year, which took far too long to fix. With Arthur, everything could have been sorted quickly with the click of a button, saving so much time and hassle.”
With Arthur, Imogen could say ‘the heating has stopped working’ whilst on her way to campus on her mobile phone. The landlord would instantly receive this, send out a work-order in minutes, and have the contractor round the same day. What more could a tenant want?
Arthur’s software is fully integrated, as each user has their own identifiable interface designed for their needs.
Therefore, Imogen, and other tenants like her, would have easy access to the documents they need, for example their contract or rent instalment information.
Imogen believed that this would benefit her “hugely”, as she often needed reminding on the date her rent was due and the exact amount owed.
With all of this in mind, landlords and property managers could completely transform their business by using Arthur.
Working with Arthur would prove that you understand and appreciate your tenants’ busy, on-the-go modern lifestyles. Not only this, Arthur will also save you time and money.