I’m a private landlord, I started back in 2005 as a part-time landlord, and then in 2011 I really started growing my portfolio. I started in Colchester, and now have properties in Ipswich, Harwich and Clacton, 80% of my portfolio is in Colchester.
If I had the volume of units that I have now, it would be really difficult, if not impossible, to manage by myself. As my portfolio started growing, I found more and more of my time was being consumed by admin. I had so many remittance statements to get through, it was really stressful, and now it’s done at the click of a button.
I feel like Arthur Online was purposely made for me, because I’m both an owner and a manager. The app in particular is really well thought out. Without Arthur Online I would have either had to be on-call for all my tenants or have had to employ several people to help manage my portfolio.
I no longer have to tell tenants when I’m away. I remember I was away skiing once, and a request came through to me to book in a contractor to do some repairs. I was able to book a contractor on my phone using the app, while on a ski lift! It’s great for me and my clients, they feel that I’m there for them at all times, with Arthur Online I can be, even when I’m not in the country!
Arthur Online has really helped with accuracy. Before I had huge remittance statements of 5-6 pages that I had to track manually. I’m sure I would have made a mistake in the calculations. On Arthur Online, everything is automated and therefore completely accurate.
I mainly use text messaging, I actually don’t use many of the integrations, Arthur Online’s platform on its own is enough to cover my needs.
Very simple.. I book a viewing, then turn it into a prospective tenancy. I set up accounts for all my landlord clients and ask them to download the app.
When I’m on my computer or on my phone, the Arthur Online app is one of the four applications I have open at all times. Chat is brilliant, I use it a lot. If I have an issue I send a message and I get a near instant response.
Doubled! Started at 27 units and now I’m at 54. I’m currently finishing up a HMO which has 5 units, and looking at adding another 4 units, so soon I’ll have 63 in total. I could never have done it without Arthur Online.
Hard to quantify but I can safely say it’s saved me countless hours I would have spent managing my portfolio. I’ve also saved a lot on salaries.