We run HMO Heaven, a specialist agency in Newport South. We manage both our own HMOs and HMOs for other landlords.
Xero, for reconciling rents to amounts actually received.
The onboarding was excellent, the team was very helpful in setting us up, and this was complimented by the huge online training library that Arthur has.
The Arthur team is very customer-focused and delivers an amazing service from the very start.
We’ve gone from 5 units to 96 units, running our business with Arthur has been essential for that growth.
At least 2 days a month. Let’s say a tenant lost a copy of their tenancy agreement they’d need to contact us, now it’s right there for them to access from their phone, 24/7.
This saves housemates’ time and our time. Disputes are easily resolved as there’s an audit trail for everything.