All you need on one platform

Features

Rated 9.5 / 10 on TrustPilot

Tenant search & on-boarding

One-click vacancy posting

List vacant properties on RightMove, Zoopla and StuRents with one click

Applicant and viewing management

Write bespoke application forms, schedule viewings and manage ongoing applications

Document storage & management

Store important documents securely in the cloud with unlimited storage space

Online tenant referencing

Perform thorough background checks on prospective tenants easily and cheaply

Digital signatures

Use digital signatures to sign tenancy agreements and other legal documents conveniently online

Onboarding

Tenancy management

Automated tenant journey

Automate wherever possible in the client journey by using the automated events feature to set up repeating tasks, reminders, jobs and much more

Payments

Set up connected payment gateways and automatically chase late rents

Compliance

Set up automated reminders to improve compliance

Checklists

Create bespoke, interactive checklists to keep track of important tasks

Multi-unit management

Manage a whole property or individually manage rooms within a property

Online tenant portal

Give tenants access to all important information related to their tenancy such as contract dates, payment details, supporting documents and much more. Tenants can also use the portal to raise and track issues

Comprehensive dashboard

Identify issues fast by using the dashboard, which gives you a snapshot of the most important information about your portfolio

Tenant communication

Communicate with tenants via a dedicated tenant app; tenants can also report issues and send notifications with the app

Send emails, texts and in app notifications

Set up message templates and send messages in batches to one tenant or a group of tenants

Tenancy management

Stakeholder management

Property owner portal

Give property owners access to all important information related to their property via the online property owner portal

Contractor communication

Manage workorders and allocate tasks to contractors with a dedicated contractor app

Property owner communication

Communicate with property owners via a dedicated property owner app

Letting agent communication

Communicate with your letting agent to organise viewings, provide important documents and much more with a dedicated letting agent app

Stakeholder management

Accounting & reporting

Integrations

Handle all your information on one dedicated financial console, seamlessly integrated with market leading cloud accounting software, Xero and QuickBooks

Bespoke statements

Customise property owner and tenant statements, which are updated and produced automatically, giving you full control over what your tenants and property owners see each month

Accreditation

If you are a Xero or QB accredited accountant, you can also become Arthur Online accredited. Arthur give clients expert financial and operational guidance

Contractors & maintenance

Contractor communication

Manage workorders and allocate tasks to contractors with a dedicated contractor app

Workorder management

Contractors can use our app to give progress updates, photo report issues and accept or reject tasks

Find contractors

Easily find contractors by making your workorders visible to our community of public contractors

Find jobs

If you register as a public contractor you will have the opportunity to bid for jobs listed by thousands of property managers

Contrators and maintenance

Customer support & training

Customer support

Customer support

Our highly rated customer support team are available on live chat, email or phone

Data import

Data import

Whether your information is on another system or in spreadsheets, our experts can extract and import your data to Arthur Online for you

Arthur Store

Arthur Store

Tenant references, digital inventories, digital signatures, portal integrations and workflow plug-ins can all be purchased online at the Arthur Store

Knowledge base & guides

Knowledge base & guides

A comprehensive knowledge base is available online, which carefully explains how to use and features

Training

Training

We regularly run training days at our offices in London, including dedicated financial adviser courses. We can also run courses at a venue that suits you

Arthur Community

Arthur Community

Our supportive community of accredited accountants, bookkeepers, contractors and virtual managers are on hand to help you run your business