I work with Arthur’s sales, marketing and customer success teams. As well as being the voice on the other side of the phone or the face behind the screen, I liaise with our development team to keep the software moving forward. I’ve loved working at Arthur ever since I first came in for a quick summer internship many moons ago. Talking to property managers on a daily basis, I can tell those that are using Arthur and those that aren’t purely from the amount of stress in their voice! My aim is to make our clients life as easy and stress free as possible. There is a real passion within Arthur to make the best property management software out there and shake up an industry that has been stuck in the past for too long. (Also, if you ever want to talk NFL, let me know!)
Technology Project Manager
I work closely with our developers to arrange and organise software updates every month! and with a so-called ‘creative mind’, I work with photo and video editing programs to make good-looking content for our social media and YouTube Channel. You might also know me by my voice on the other end of the phone, talking to all our customers, ensuring that everything is running smoothly with their account or the face behind our live chat doing the same. Arthur is like a family and we all work to ensure that every single user feels that they are also part of it. So be sure to join our family!
I’m Arthur’s Quant (spreadsheet ninja). On top of the “boring” accounting and keeping our spend in line with budgets, I work closely with existing and potential new investors to make sure we have the right type of funding to support our big plans for the future. Prior to joining Arthur I worked in venture capital and investment banking, providing financial support for a broad range of companies of all sizes. While our day-to-day responsibilities vary, we are all dedicated to achieve the same ambition; to make Arthur an industry game-changer with best-in-class functionality and customer experience. We’re a young, hungry team who support each other and share in each other’s successes. I couldn’t think of a better, more exciting place to work. (Our dog-friendly office is pretty sweet too!).
My job is to oversee everyone, whilst reminding them that by the time they get to the grand old age of 10, you can enjoy the finer things in life.
I am responsible for keeping the office ship shape and onboarding new members of the team. I am so impressed with the ease of use of the Arthur app, it’s a great tool for managing property portfolios. Working at Arthur Online is like being part of one big happy family that shares the same passion for creating the best property management app on the market and giving the best possible customer service experience.
I am really passionate about Arthur! It’s a great business and I love getting up knowing a new challenge lies ahead each day. Fate brought Arthur into existence one very cold night when Marc, Rochelle and I found ourselves sitting together at an event. We started talking about property management issues and after a numerous drawings and a few bottles of wine, Arthur was born. Marc understands the need, Rochelle understands business and I have 30 years’ experience designing, building and delivering technology to the business and consumer markets. We have the best software development, management and support teams that any business could wish for and we know that Arthur is going to change the world of property management forever!
PR & Marketing Associate
I am part of Arthur’s Sales and Marketing team. Working for Arthur Online has provided me with the opportunity to be creative, with each day bringing new and exciting challenges. My daily tasks include writing blog posts, award entries and organising networking events for our company, working closely with Mona and Jasmin to make sure Arthur’s marketing strategies are kept up-to-date.
Sales & Client Relationship Associate
Max is responsible for making sure clients feel secure in their knowledge of the system as well as feeling looked after. Max has always been interested in property and technology from a young age and was delighted to join the team at Arthur Online to combine his two passions. He thoroughly enjoys his work and is available for clients within and outside of working hours. When Max isn’t working, he can be found in the gym or pursuing his passion for cars.
Chief Puppy Officer
I spend my time being cute and distracting everyone, but it’s not my fault! I love bouncing around and not realising how much I’ve grown
Sales and Marketing Associate
I am part of Arthur’s Sales and Marketing team. I am in charge of maintaining Arthur’s blogs on the property market and work closely with Sophie and Rochelle to devise new sales & marketing strategies and lead generation for Arthur.
Finance and Client Relationship Associate
Working as part of a highly talented, dedicated and passionate team at Arthur, I guide clients through our system. I specialise in helping customers integrate with our accounting software partners and provide a strategic approach to ensure a smooth onboarding process. Providing ongoing support and training relating to all financial issues, I am always responsive to customers’ needs; nothing is more gratifying than knowing I have made a client’s management of their portfolio easier!
I got a call from Marc, he said he had an idea and wondered whether I could help. I started to build a website, little did I know then that this would become the product it is. I believe in Arthur the business and the technology we have built. The team are recognised as the best developers in Thailand. Thanks Arthur it’s been a great ride to date.
Finance and Client Relationship Associate
At Arthur Online I’m surrounded by young, motivated individuals who are striving to deliver excellent service to clients every day. My role is broad, I work closely with our finance team to make sure we’re monitoring growth and also directly with our clients to solve their issues and help them save time and money. You may find me providing support, on our live chat and generally ensuring a smooth integration between Arthur Online and our financial software partners. It’s a cliché, but no two days are the same, I love feeling engaged and being kept on my toes, and I’m excited about becoming even busier as Arthur Online grows!
Finance and Client Relationship Associate
Arthur does a great job of guiding its customers through its software sequentially, my job is to ensure any further technical problems you come across either in Arthur Financials or within the accounting software integrations are solved in a timely manner. The role allows me to combine my passion for numbers with my charming and humorous personality.
We encourage active feedback during your use of Arthur to ensure we can continue to deliver a service catered specifically for you.
The team boasts a list of competent and well-versed individuals and we all combine to ensure the process of your property management is simplified, the efficiency of your operations are increased and your potential profitability is maximised.
Technology and Business Associate
I am part of the nerdy – technical support team at Arthur, I provide customer support to those with any issues or queries. I work closely with our clients to create personalised bespoke statements that they may desire and solve any techy-stuff within Arthur. I really enjoy working within the young, friendly team that Arthur has; and especially the dogs that help to make the office feel like home!
I joined the Arthur team after Dave got in contact with me to tell me about his exciting new company. As well as manning Arthur’s servers and database, I work closely with Amit, Darren and Jonathan to ensure that Arthur runs as smoothly as possible. I’ve worked in the software arena for over 25 years now (shh), working with varying business types to develop, produce and deliver market leading software. I love working in this fast-paced, dynamic environment. We are all driving towards the same goal and that energy can be felt in the office and in the software!
Finance and Business Associate
I am part of Arthur’s customer service team, specialising in helping those who integrate with our Accounting partners! Likelihood is, if you want to talk about numbers, you’ll talk to me! Having struggled as a tenant in student accommodation, Arthur represented an exciting opportunity to work for a company that is able to streamline the process. I love being part of this young, exciting company. When something is growing at such a rate as we are, you have to remember to stop and take the time to look and see what you’ve created.
Software Integration Specialist
I joined the Arthur team after a random phone call from Marc one rainy evening and haven’t looked back since! For the past few years I’ve taken care of Arthur’s front end design and development, UI/UX of the web and mobile apps as well as advising on various Marketing and SEO strategies. I also recently started my own property portfolio and have come to realise how useful a tool Arthur actually is. I dread to think what a chore it is to manage properties, tenants and contractors the “normal” way! So now I have satisfied tenants and more time on my hands to work with an awesome results driven team on what is a very powerful property management tool that no landlord should go without.
I fell in to property after selling my first business in 1998 to BUPA healthcare. Focusing on residential property, Rochelle and I built up a portfolio in and around the London area. I wanted a system that allowed me to manage the portfolio from my phone, while drinking my espresso at my local coffee shop and trying to control Harvey and Charlie! Until Arthur there was no way to do that. We created Arthur Online to make our lives easier, but now we’re making everyone’s! The software truly is revolutionary; without it I wouldn’t be able to run my portfolio on my own, at the same time as running Arthur Online! I love the product, both as a user and as a founder.
During my career in Investment Banking, Marc and I built a residential property portfolio. As the portfolio grew, I had to get used to multi-tasking, often having to work through the night to keep up to date with all my full-time job and the property portfolio, I never had enough time during my working day to deal with everything. Arthur has been developed to make life easier. As a property manager, it has put me in control; instead of having to respond to phone calls when tenants, maintenance people and agents contact me, I can automate regular tasks and respond when convenient. There is no question that Arthur has changed my work-life balance and it feels so good not to have to compromise my time anymore.
I had a 25 year career with Deloitte and was a Partner for 19 years in the Corporate Finance Division. I advised a wide variety of businesses, including PLCs, family owned and Private Equity backed companies on their M&A transactions. I specialised in capital raising and sale mandates and advised on over 150 transactions across a variety of industry sectors including TMT, Healthcare and Consumer. Since leaving Deloitte, I have trained as an Executive Coach and continue to work with Deloitte and other organisations to help senior management fulfil their potential.