For us – making sure that the client responds to us in a timely manner, we service our clients on a weekly basis, bottlenecks due to lack of communication can have serious knock on effects.
For our clients – trying to do everything themselves rather than relying on experts to help them.
We no longer need to go back and forth with our clients to resolve discrepancies. If we need to clarify something, we refer to Arthur in the first instance as Arthur holds all the relevant financial information.
Arthur’s integration with Xero and QuickBooks. The synchronisation of data is key to helping us manage client accounts. We also love the reporting – it’s fully flexible and easy to use, clients are often impressed with the level of detail and clarity.
We always recommend that our clients use Arthur’s onboarding service, it’s the quickest and easiest way to make sure everything runs smoothly from day one.
The instant live chat is invaluable, and the support team are also very good at replying to emails.
Our business has almost tripled since we started using Arthur. The team have actively promoted our services to thousands of property managers. These property mangers really value having financial advisers with expertise in the specific management software they are using.
The combination of Arthur and accredited accountants is one of the most cost effective and powerful solutions on the market.
The amount of time we’ve saved is immeasurable, we no longer have to untangle the mess that clients often used to get themselves into. With proper onboarding and maintenance, the Arthur system simply doesn’t allow problems to arise, which is a huge relief for us and our clients.